If surface pen appears in the list of discovered devices it may not be properly paired yet.
Surface pen light wont turn on.
If the power connector light doesn t turn on or if it flashes see surface battery won t charge.
When your surface is plugged in with the original power cord charge it for 15 minutes.
How is this possible.
Then press the power button to turn on your surface.
When i hold down the button on the top the light does not come on at all.
Broken pen tip.
Another thing to look out for as a cause when your surface pro won t turn on is the battery charger cable itself.
To see which apps to start with go to the section try these apps with your pen.
Contacted microsoft support they sent me a new one fre.
To check the battery in a surface pen press and hold the eraser button on the end of the stylus for five to seven seconds.
If you attempt to use the surface pen and the surface pro does not.
Okay now onto some other solutions in case your surface won t turn on still.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
Go to start and select settings devices bluetooth.
Your surface is designed to ignore your hand and other inputs while you write.
If the led light in the tip of the power cord does not turn on when the surface pro 4 is plugged in to an outlet then there may be a problem with the power cord itself.
Use your surface pen in any app that supports inking.
Rest your hand on the screen like you would on a piece of paper then start writing.
If your surface won t turn on still the next common issue is cable connection problems.
Any thoughts or is it just faulty.
The screen responds to the tip from a short distance but i can t pair it via bluetooth because the pen won t respond to the top button being depressed.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
If that didn t work connect the power supply that came with your surface.
Only the old nearly dead battery works new identical ones don t.
Surface pen does not work.
Surface pen light not flashing hi i got a surface pen with my surface 3.
Start inking with your pen.
Pair your surface pen please note that you can pair the new surface pen with surface pro 4 and surface book as well as with surface 3 or surface pro 3.
Surface pro won t turn on or is stuck in sleep mode.
No light means the battery is dead.